Passport Frequently Asked Questions

Below is a list of answers to the most frequently asked questions about passports. If you did not find the question you were looking for, then we suggest you contact your local passport office. They should be able to assist you with any questions or issues about your passport.


How can I check the status of my passport application?

If you currently are applying for a passport and you want to check the current application status, the status of your application should be available online 7-10 days after applying. To check the status of your passport application, you will need the following information:


My passport was issued to me but I still have not received it. What do I do?

Contact the National Passport Information Center. One of their customer service reps will confirm the date your passport was mailed to you and the address to which it was mailed and, if necessary, help you to report the non-receipt of your passport.

You have 90 days from the date your passport was issued to report that you have not yet received your passport through the mail. If you do not report the non-receipt of your passport within 90 days of the issue date, you will be required to re-apply and submit the full passport fee.


Who would need to have a valid United States passport?


What is the recommended amount of blank visa pages needed to travel?

Some countries require that your passport has two to four blank visa/stamp pages. Some airlines will not allow you to board if this requirement in not met. View the process on how to request more visa pages.


When renewing my passport, do I get my old one back?

Yes, they will return the old cancelled passport to you. It may be sent separately from your new passport. It is a good idea to keep your old passport in a safe place as it is considered proof of your US citizenship.


What do I do if I find someone else's passport?

They ask that you mail the found passport in a sturdy envelope, to:
ATTN: CLASP
US Department of State
CA/PPT/S/L/LE
4th Floor
1150 Passport Services PL
Dulles, VA 20189-1150


My passport has been damaged, can I still use it?

If your passport has been significantly damaged, especially the book cover or the page displaying your personal data and photo, you will need to apply for a new passport. Conditions that may constitute damage requiring you to replace your passport include water damage, a significant tear, unofficial markings on the data page, missing visa pages (torn out), a hole punch, or other injuries.

Normal wear of a US passport is expected and likely does not constitute "damage." For instance normal wear includes the bend of a passport after being carried in your back pocket or fanning of the visa pages after extensive opening and closing. If you need to replace your damaged passport, you will need to apply for a replacement passport in person